Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.
Shipping Rates & Delivery Times
| Destination | Estimated Delivery | Cost |
|---|---|---|
| Germany | 3–5 business days | Free over €50, otherwise €4.99 |
| EU Countries | 5–9 business days | €7.99 |
| Worldwide | 7–14 business days | €12.99 |
Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. Use this to track your package in real time.
Lost or Damaged Packages
If your package arrives damaged or doesn't arrive within the estimated timeframe, please contact our support team immediately. We will investigate and resolve the issue as quickly as possible.
Questions?
Contact us via our Contact page — we're happy to help!