Terms of Service

Last Updated: 08.06.2026

1. General

These Terms of Service ("Terms") govern your use of our website and the purchase of products from Flexora. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information

This website is operated by:

Felix Hardt
An d. Schule 1, 37170 Uslar
Email: info@byflexora.com

Throughout the site, the terms "we," "us," and "our" refer to Flexora.

3. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or jurisdiction, or that you have obtained consent from a parent or legal guardian.

4. Products and Services

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content are completely accurate, current, or error-free.

We reserve the right to modify or discontinue products without prior notice.

5. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Pricing errors
• Suspected fraud
• Violation of these Terms

An order confirmation does not constitute acceptance of an order. A contract is formed only when the order has been processed and dispatched.

6. Pricing and Payment

All prices displayed on the website are shown in the applicable currency and include taxes where required by law.

Payments are processed securely through Shopify Payments and other available payment providers.

We reserve the right to change prices at any time without prior notice.

7. Shipping and Delivery

We offer international shipping to selected countries.

Estimated delivery times are provided for reference only and are not guaranteed.

We are not responsible for delays caused by:

• Customs procedures
• Postal services
• Carriers
• Force majeure events
• Circumstances beyond our reasonable control

8. Returns and Refunds

Our Return and Refund Policy forms part of these Terms.

Customers must follow the return instructions provided by us.

Unless otherwise required by law:

• Customers are responsible for return shipping costs.
• Customers are responsible for any repackaging costs.
• Returned items must be sent directly to the designated supplier or return address provided by us.
• Returns must not be sent to our business address unless explicitly instructed.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of [Store Name] or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

10. Prohibited Uses

You may not use the website:

• For any unlawful purpose.
• To violate any applicable laws or regulations.
• To transmit malicious code or harmful software.
• To interfere with the security or operation of the website.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless [Store Name], its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, and expenses arising from your breach of these Terms.

13. Force Majeure

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, or disruptions in transportation or communication networks.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany.

If you are a consumer residing outside Germany, mandatory consumer protection laws in your country of residence remain unaffected.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes become effective immediately upon publication on this website.

16. Contact Information

For questions regarding these Terms, please contact:

Email: info@byflexora.com